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We work 7 days a week.

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+372 5664 3394

info@hiigelmullid.ee

Free shipping on orders from 30 € !

We work 7 days a week.

On site parcel pickup 24/7

[fibosearch]

Terms of sale and lease

The owner of the online shop www.hiigelmullid.ee (hereinafter referred to as the Online Shop) is OÜ Nutisahver (registration code 12970077), located at Kadaka tee 3a, 10621, Mustamäe, Tallinn.

    1. DEFINITIONS
    2. Online Store – a trading environment managed by the Seller located at the ee address
    3. Seller – Nutisahver OÜ
    4. Buyer – a person who makes a purchase from the Seller
    5. Party– Buyer or Seller
    6. Agreement – an agreement between the parties to comply with these terms and conditions of the sales contract when purchasing the Products
    7. Product – Goods, equipment, services or other assets purchased under a contract, the list of which is fixed on the invoice submitted for the transaction
    1. VALIDITY OF THE SALE AGREEMENT, COMMODITY AND PRICE INFORMATION
    1. The terms of sale apply to the purchase of Products from the Online Store. The prices of the Products sold in the online store are indicated next to the Products. All prices are in euros.
    2. A fee for the delivery of the goods is added to the price. The delivery fee depends on the location of the Buyer and the chosen delivery method. The delivery fee will be shown to the Buyer when ordering.
    3. Information about the Product is provided in the Online Store directly at the Product.
    1. PLACING AN ORDER
    1. To order the product, you must add the desired Products to the shopping cart.
    2. To place an order, fill in the required data fields and select the appropriate method of delivery of the Products.
    3. The amount of the fee, which can be paid via a bank link or another payment solution, is then displayed on the screen.
    4. The Agreement enters into force upon receipt of the amount due on the current account of the Online Store or on the date of issue of the invoice upon payment by invoice.
    5. If the purchased Product cannot be delivered due to the expiration of the Product or for any other reason, the Buyer shall be notified as soon as possible and the money paid (incl. Delivery costs) shall be refunded immediately, but not later than within 14 days of sending the notice.
    1. PAYMENT FOR GOODS
    1. It is possible to pay for an online store order by invoice, bank links, Google and Apple Pay, Paypal, debit and credit card.
    2. By selecting the desired Products and placing an order, an order confirmation / invoice will be sent to the e-mail address entered by the customer.
    3. If the payment was made on the basis of an invoice, we will ship the Products within 24 hours after payment of the sent order / invoice.
    1. DELIVERY AND SUPPLY PARTNERS
    1. Products are sent to Estonia, by special agreement also across borders.
    2. The delivery partners are Omniva, Itella Smartpost, DPD, Venipak as well as other contract companies providing logistics and courier services.
    3. The preferred method of delivery is to send the Product to the parcel machine or to pick up the parcel at the Seller’s point of sale.
    4. The shipping costs are borne by the Buyer and the corresponding price information is displayed next to the shipping method.
    5. Shipments within Estonia will generally reach the destination specified by the Buyer no later than within 2-4 working days from the entry into force of the Sales Agreement.
    6. In exceptional cases, you have the right to deliver the Product within 30 calendar days.
    1. RIGHT OF WITHDRAWAL, RETURN
    1. After receiving the order, the Buyer has the right to withdraw from the contract concluded in the e-shop within 365 days and return the Product.
    2. The right of withdrawal also applies to a legal person.
    3. In order to exercise the 365-day right of return, the ordered goods may not be used in any other way than is necessary to verify the nature, characteristics and functioning of the goods in the manner permitted for testing the Product in a physical store. If the Product has been used for a purpose other than that necessary to ascertain the nature, characteristics and functioning of the Goods or has signs of use or wear, the Online Store has the right to reduce the refundable fee according to the decrease in the value of the Product.
    4. To return the Product, a free-form application must be submitted to the e-mail address info@hiigelmullid.ee no later than 365 days after receiving the Product.
    5. The costs of returning the product shall be borne by the Buyer, unless the reason for the return is that the item to be returned does not correspond to what was ordered (eg a wrong or defective item).
    6. The product must be returned to the address Kadaka tee 3a, 10621 Tallinn or Mustika keskus DPD parcel machine (Recipient: Nutisahver OÜ, phone: +37256643394).
    7. The online store may refuse to make refunds until the Product that is the subject of the contract has been returned or until the Buyer has provided proof that the item has been returned, whichever is earlier.
    8. The Online Store has the right to withdraw from the sale transaction and reclaim the Product from the Buyer if the price of the Product in the Online Store is significantly lower than the market price of the goods due to a mistake.
    1. RIGHT TO SUBMIT A COMPLAINT
    1. The Online Store is liable for non-compliance or defect of the Product sold to the Buyer, which already existed at the time of delivery and which becomes apparent within two years from the delivery of the Product to the Buyer.
    2. During the first six months from the delivery of the thing to the Buyer, it is assumed that the defect already existed at the time of delivery of the thing. It is the responsibility of the Online Store to rebut the respective presumption. The buyer has the right to contact the Online Store within two months at the latest by sending an e-mail to info@hiigelmullid.ee or by calling 566 433 94.
    3. The Online Store is not responsible for defects that have occurred after the delivery of the Product to the Buyer.
    4. If the Product purchased from the Online Store has defects (eg breakage of bubble sticks, deterioration of the bubble concentrate) for which the Seller is responsible, repairs or replaces the defective goods of the Seller. If the goods cannot be repaired or replaced, the Seller shall return to the Buyer all fees associated with the sales contract.
    5. The online store will respond to the consumer’s complaint in a form that can be reproduced in writing within 15 days.
    1. DIRECT DISTRIBUTION AND PROCESSING OF PERSONAL DATA
    1. The Online Store uses the personal data entered by the Buyer (incl. Name, telephone number, address, e-mail address, bank details) only to process the order and send the Products to the Buyer.
    2. The online store transmits personal data to the companies providing the transport service in order to deliver the Product.
    3. The Online Store will send newsletters and offers to the Buyer’s e-mail address only if the Buyer has expressed a wish to do so by entering the e-mail address in the Online Store and announcing his / her wish to receive direct mail notifications.
    4. The Buyer can cancel the offers and newsletters sent to the e-mail at any time by notifying the Online Store by e-mail or by following the instructions in the e-mail containing the offers.
    5. The Privacy Policy (Appendix to these Terms of Sale) is set out in the Privacy Policy
    1. SOLVING ARGUMENTS
    1. If the Buyer has any complaints regarding the Online Store or the Products purchased, they must be sent by e-mail to info@hiigelmullid.ee or by calling 566 433 94.
    2. If the Buyer and the Online Store are unable to resolve the dispute by agreement, the Buyer may turn to the Consumer Disputes Commission. The terms of the procedure can be viewed and the application submitted https://www.komisjon.ee/.
    3. The Consumer Disputes Committee is competent to resolve disputes arising from the agreement concluded between the Buyer and the Online Store.
    4. The review of the buyer’s complaint in the commission is free of charge. The buyer can turn to the European Union Consumer Dispute Resolution Platform.
    5. If no agreement is reached, the dispute will be settled in Harju County Court.
    1. DEFINITIONS
    2. Lessor – Nutisahver OÜ;
    3. Lessee– a person with whom the Lessor has entered into an Agreement;
    4. Lease Period – the period of time from the issuance of the Property by the Lessor to the Lessee until the proper return of the Property by the Lessee;
    5. Rental day – the length of the rental period in calendar days;
    6. Party– Lessor or Lessee or both;
    7. Agreement– an agreement between the Parties to proceed from the lease of the Property in accordance with these Rental Conditions
    8. Assets – an asset, equipment or other asset leased under a contract, the list of which is fixed in the sales invoice;
    1. TENANT ‘S REPRESENTATIONS
    1. By concluding the Agreement, the Lessee confirms that the Lessor has sufficiently informed and instructed the Lessee about the following: the characteristics of the Leased Property, the rental price, technical condition, instructions and rules concerning the use of the Property, including safety requirements; The Lessee has received exhaustive answers from the Lessor regarding all questions concerning the use and properties of the Property;
    1. CONCLUSION AND TERM OF THE AGREEMENT
    1. An agreement is deemed to be entered into depending on the payment of a specific sales invoice related to the leased Asset, the occurrence of a payment obligation or the transfer of the Asset, which arrives earlier.
    2. The lease relationship begins at the beginning of the lease period.
    3. The first Rental Day is the day of delivery of the Property to the Lessee. The last day of the lease term is the day of proper return of the Property.
    4. The length of the rental period is the period indicated in the Description of the Property in the Tenant’s e-shop (hiigelmullid.ee).
    1. TRANSFER AND RETURN OF ASSETS
    1. The property will be handed over to the Lessee for use at the Lessor’s location or by courier / post.
    2. The Lessee may return the Property on a freely chosen day, but no later than the end of the Lease Period.
    3. Upon receipt of the Property, the Lessee is obliged to immediately check the quantity, quality and technical condition of the Property and to notify the Lessor immediately of any deficiencies and claims that have become known to the Lessor.
    4. Upon return, the Property must be in the same technical condition as the Lessee received the Property, taking into account normal wear and tear. The property must be returned clean. Consumables that come with the property (eg sugar, bubble liquid) do not have to be returned, but empty packaging does.
    5. If the Lessor identifies, upon or after the return of the Property as a result of the Property becoming unusable or a significant decrease in the value of the Property for which the Lessee is responsible, the Lessor has the right to refuse to accept the Property and demand compensation from the Lessee in the amount corresponding to the new purchase price and demand from the Lessee compensation for all costs related to the repair and repair of the Property.
    6. The Property shall be deemed lost if the Property has not been returned to the Lessor within 10 (ten) days as of the end of the Lease Period.
    7. If the Lessee does not return the Property on time upon termination of the Agreement, the Lessor has the right to charge the Lessee an additional Rental Fee for each day of delay.
    1. RENT
    1. The amount of the rental fee is fixed in the Lessor’s e-shop at hiigelmullid.ee
    2. The Lessor shall transfer the Property agreed in the Agreement to the Lessee upon receipt of the Rental Fee or in accordance with the agreement of the Parties.
    3. The rental fee is payable on the basis of the relevant invoice (incl. Prepayment invoice) issued by the Lessor.
    1. OBLIGATIONS OF THE PARTIES
    1. The lessee is obliged to:
      1. use the leased Property prudently and only in accordance with the purpose of use of the Property;
      2. when using the Property, follow all instructions and rules notified to him by the Lessor, including the rules of use and safety. In the event of any ambiguity or question, the Lessee is obliged to contact the Lessor immediately;
      3. notify the Lessor of any damage to the Property;
      4. return the Property to the Lessor at the end of the Lease Period under the conditions and pursuant to the procedure specified in the Agreement;
    2. The lessor is obliged to:
      1. to transfer the Property to the Lessee and to ensure the compliance of the Property with the conditions agreed in the Agreement;
    1. RESPONSIBILITY
    1. The Parties shall be liable for the direct damage caused to the other Party by the breach of the Agreement, unless otherwise provided by the Agreement and its annexes.
    2. The Lessee shall be liable for the loss, destruction and damage of the Property during the Lease Period, incl.
    3. In case of loss or destruction of the Property, the price of the new acquisition of the same Property shall be considered to the detriment of the Lessor, and in case of damage, the local average market price of the works necessary for the repair of the Property.
    4. The Lessor shall not be liable for any damage caused by the Lessee to the Lessee or to a third party in the course of using the Property.
    5. The Lessor’s liability in the event of loss of the Property during the Lease Period shall be limited to the replacement of the Property or, if this is not possible, the obligation to repair the Property within a reasonable time after receiving the notice and returning the Property to the Lessor.
    6. The Lessor shall not be liable for any damage resulting from the error contained in the User Manual or for any damage caused to the Lessee in this connection during the Rental Period, including loss of income by the Lessee or claims made by third parties to the Lessee.
    7. The obligation to compensate for the risk of accidental destruction and damage to the Property, as well as for the damage caused by the source of the greater danger related to the possession of the Property, shall be transferred to the Lessee as of the transfer of the Property to the Lessee.
    1. TERMINATION AND TERMINATION OF THE AGREEMENT
    1. The Agreement shall terminate upon the return of the Property and upon the performance of all obligations of the Agreement by the Parties.
    1. OTHER CONDITIONS
    2. Notices between the parties related to the Agreement must be submitted via e-mail or a written chat window
    3. The terms of the agreement may be amended by written agreement of both Parties.
    4. Disputes between the Parties arising from the performance of the Agreement shall be settled through negotiations. If no agreement is reached, the dispute will be settled in Harju County Court.
    5. The provisions of the Lease Agreement of the Law of Obligations Act apply to the lease relationship.
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